Delegating Real Work
Durable context in Projects, live deliverables as Artifacts — real work delegated, then checked.
Delegate real work to Claude in conversation, then check and correct the result.
A search box answers a question and forgets it. Claude takes on a piece of real work — drafting a proposal, summarising a long report, analysing a spreadsheet, translating a document, planning a project — and stays in the conversation while you shape the result.
It is a natural step up from the foundation. The three rules still hold — check every output, keep confidential data in the sanctioned workspace, own the final — but the unit of work simply gets bigger.
A Project lets you give Claude durable context — documents, reference material, and standing instructions it keeps across every conversation inside it. It is an extension of the reusable-helper idea from the foundation: instead of re-briefing from scratch each time, you set up a space that already knows your recurring work, and simply pick up where you left off.
Artifacts are real, workable deliverables Claude produces alongside the conversation — a document, a table, a simple app, a page — that you can see, iterate on, and refine live. Rather than copying text out of a chat, you watch the deliverable take shape and adjust it in place until it is right.
Durable context in Projects, live deliverables as Artifacts — real work delegated, then checked.
A Project is the reusable-helper idea from the foundation, made permanent. Instead of re-briefing from scratch every time, you set up a space that already knows your recurring work. It takes a few minutes once and saves that briefing on every conversation after.
Pick one thing you do often — supplier replies, weekly summaries, proposal drafts. A Project is worth building when the job repeats.
Load the reference material it always needs: your templates, past examples, a style note, the facts that never change. This is what stops you re-explaining every time.
Set the role, the task it usually does, the format you want back, and its limits — including a rule to flag anything it is unsure about.
Run real work through it. When it gets something wrong, adjust the instructions — the Project gets sharper the more you use it.
The value is rarely in the first answer. It is in the short back-and-forth that follows, where you steer the work — and then read it before it goes anywhere.
“Here is a supplier email thread. Summarise what they are asking for, list anything they have left unclear, and draft a reply in Thai that confirms the delivery date and asks for the missing details.”
Returns a three-line summary, two open questions you had not spotted, and a draft reply.
“Good, but we agreed net-30, not net-15 — fix that, and make the tone a little warmer.”
Corrects the terms and adjusts the tone.
Read it, check the date and the terms against your own records, and send it yourself.
Notice the last move is unchanged from the foundation: you read, you correct the things only you know, and you send. The coworker did the drafting and the summarising; the decision stayed yours.
The better the draft looks, the easier it is to stop reading — which is exactly when mistakes slip through. A quick, consistent check catches most of them.
Nothing about a stronger partner changes the rules. Check every output — the better the draft, the easier it is to stop reading, which is exactly when errors slip through. Keep confidential data inside the sanctioned workspace. And remember who owns the final: the coworker drafts, reasons, and iterates, but the human signs off. A stronger partner does not remove the need to check.
Coaching that moves teams from asking questions to delegating real tasks.
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